Free forever. Paid when you need more.

No. There is no free trial or introductory period — instead the free plan is permanent. You can use the Study Plan for one chapter session a day, ten homework questions a month and three mock exams a month for as long as you like, without ever paying.

Building plans is never limited: you can create as many study plans and add as many chapters as you want on any plan, including free. The limit is on opening chapters — a free account opens one chapter a day, resetting at midnight IST. Reopening the same chapter that day is always free, because that is resuming, not starting something new.

Quick Practice is short, low-stakes question sets, and it is unlimited on every plan including free. A Mock Exam is a full paper under test conditions; it carries the most weight in your readiness score, and it is what the monthly allowances count.

A one-time ₹49 purchase that adds five mock exams, valid for 30 days. It sits on top of whatever plan you are on and is useful in the week before a board exam. Your plan allowance is always used first, and Exam Boost only starts counting once that runs out.

Yes. Upgrades apply immediately, and what you have already used this month carries over: it is counted against the bigger allowance, so an upgrade always gives you more room, never less. The store credits the time you have already paid for, so you are never charged twice. Downgrades take effect at the end of the period you have already paid for, so you keep the higher plan until then. Cancelling stops the renewal and you keep access until the current period ends. Billing is handled by the App Store or Google Play, and you cancel there.

Nothing is deleted. You keep every plan and every chapter you built. You simply go back to opening one chapter a day.

Redeem the code in the store and the 14 days start straight away. After that the plan continues at its normal monthly price unless you cancel first, and the store tells you before it charges you. Cancel any time before it renews and you stay on the free plan, which is permanent. This is a promotional code, not a trial: PopGamma has no free trial that quietly starts charging you.

Whatever your App Store or Google Play account supports — in India that includes UPI, UPI AutoPay and all major cards. Every payment goes through the store, so PopGamma never sees or stores your card, bank or UPI details. A UPI payment can take a moment to be approved in your UPI app; your plan activates by itself once it is.

Yes, but sessions and limits are shared across every learner profile on the account. For two children studying seriously, either move up to Ultra for a bigger shared allowance, or open a second PopGamma account with its own subscription so that each child gets a full allowance.

Cancel in the store you paid in — we cannot cancel it for you. On Android: Play Store → profile icon → Payments & subscriptions → Subscriptions → PopGamma → Cancel subscription → Continue. On iPhone: Settings → your name → Subscriptions → PopGamma → Cancel Subscription → Confirm. If a parent paid through a PopGamma payment link rather than a store, the plan is not in either store: cancel it from the app, Profile → Manage Subscription → Downgrade to Free. Cancel at least 24 hours before your renewal date, otherwise the next period has already been charged. There is no cancellation fee, and you keep everything you have paid for until the end of the period.

Deleting the app does not cancel your subscription. Reinstall and cancel from Profile → Subscription, or cancel directly from the Play Store or App Store using the steps above.

First check the date: if the charge landed within 24 hours of your renewal, the store had already taken it, and cancelling stops the next one. Otherwise write to contact@popgamma.com with your registered email or mobile number and a screenshot of the charge, within 14 days of the charge. On Android we can process the refund for you. On iPhone only Apple can issue it, so we review your case and take the request up with Apple on your behalf.

The store retries the payment and you keep your paid access while it does — up to 7 days on Google Play. If it still has not gone through, the account simply returns to the free plan. Nothing is deleted.